Privacy and Policy

FIGS & FETA Magazine Privacy Policy

Effective Date: January 1, 2023

In this privacy policy, “we,” “us,” and “our” refer to Stock Imported Pty Ltd, its subsidiaries, and affiliated companies. Please carefully read this policy as it explains how we collect, use, and protect your personal information. We may update or revise this policy at any time, and the notification of updates will be posted at the bottom of this page. While you are not obligated to provide us with your personal information, please be aware that choosing to withhold it may impact our ability to provide you with certain services or products that depend on the collection and use of this information.

1. How We Collect Your Personal Information

We collect your personal information through various means, including:

  • When you purchase a product, magazine, or digital subscription.
  • When you register for our magazine subscriptions, including through GooglePlay, Apple ITUNES, and FIGS & FETA Magazine.
  • When you enter promotions or competitions.
  • When you respond to surveys.
  • When you sign up to receive newsletters and notifications from our magazines and affiliated brands.
  • When you sign up to join our online communities.
  • When you register to attend events.
  • When you provide express permission while accessing applications on Figs & Feta brand social media accounts.
  • Communication with us includes letters, telephone calls, text messages, and emails regarding services and products.
  • When you register for our loyalty clubs.

Sometimes, we may collect your personal information from third parties or public agencies when it is unreasonable or impracticable to collect it directly from you. For example:

  • If you subscribe to our magazines through authorised third-party subscription services, we will collect your information from that third party.
  • If we have difficulty delivering goods, we may inquire about locating your address or correct address errors.

When you download and use our digital publications and mobile applications (“apps”).

We may provide access to our online communities through third-party platform sign-ons, including social sign-ons. In such cases, we collect the personal information you have authorised the third-party platform to share. We ensure that the collection of personal information from third parties is conducted fairly and lawfully and that it is reasonably necessary for our functions or activities.

2. What Personal Information We Collect

The personal information we collect depends on the purpose and the product or service we provide. Generally, we collect and hold the following types of personal information:

  • Your name and address.
  • Your telephone number.
  • Your email contact details.
  • Your date of birth.
  • Your gender.
  • Other information you may make publicly available online, including on social media platforms.
  • Transaction details, such as purchases you make with us or stored details in your online profile.
  • Bank account/credit card numbers and associated details as needed for processing payments.
  • Any other personal information required to facilitate and, where possible, improve your interactions with us.

We may also collect sensitive personal information with your consent when it is related to providing a service or benefit to you, such as information from expectant mothers to provide baby products and maternity benefits. We may also collect sensitive information related to health concerns, gender orientation, or other sensitive topics with your consent to provide you with relevant offers or promotions. We will notify you when collecting sensitive personal information and obtain your consent.

If you provide unsolicited sensitive information, we will assess whether it is reasonably necessary for our functions or activities. We may use and disclose unsolicited sensitive information for the purpose for which you provided it or for directly related secondary purposes, with your consent or as required by law.

3. Why We Collect and Use Your Personal Information

We collect and use your personal information for various purposes, including:

  • Processing payments for products and magazine subscriptions.
  • Fulfilling orders.
  • Confirming your preference for receiving promotional materials.
  • Sending renewal notices, regular newsletters, and promotional material related to magazine subscriptions.
  • Occasional delivery of special offers from third parties associated with FIGS & FETA Magazine (with prior notice).
  • Informing you about winning prizes.
  • Placing you on event guest lists.
  • Better understanding your product and service preferences.
  • Collecting information through our apps to understand app usage and performance.
  • Selecting advertisements based on user behaviour and preferences as agreed upon with the respective app store.
  • Keeping you updated on special offers and events.
  • Rewarding your commitment to our brands.
  • Enhancing your online experience.
  • Collecting personal information from job or internship applicants as part of the recruitment process.
  • Considering applicants for positions within our organisation.
  • Keeping you informed of upcoming offers, new products, and services.
  • Sending newsletters, communications, or special offers directly from third-party clients.
  • Verifying your identity.
  • Customising content and advertising based on your interests, preferences, and experiences.
  • Conducting business research and product development.

We may collect, hold, use, and disclose your personal information for other purposes from time to time, and we will inform you of these purposes at the point of collection.

As mentioned above, we may use your personal information for marketing and research purposes. You can manage your communication preferences with us in various ways, such as adjusting your online profile if you are an online customer or contacting our Head Office. Marketing communications will include information on how to unsubscribe.

We may also use aggregated data, which does not identify individuals, for research and product development purposes. This aggregated data may be shared with third parties.

4. Disclosure of Your Personal Information

We disclose your personal information to third parties under certain circumstances:

  • With your consent.
  • To carry out our business activities and functions, including:
    • Organisations involved in promotions, offers, competitions, or surveys.
    • Companies or individuals engaged to perform functions on our behalf, such as processing payments, data analysis, telemarketing, research, advertising, and IT support services.
    • Other companies or individuals for purposes you have consented to.
  • Offshore disclosure to our owners, joint venture partners, service providers, and agents. The specific countries and regions to which your information may be disclosed include, but are not limited to, New Zealand, the USA, the Philippines, and Europe. This disclosure is due to our global organisation.
  • We ensure that organisations receiving your personal information are bound by appropriate contractual obligations to protect your data and comply with privacy laws.
  • We may also disclose your personal information when required or authorised by law, including in emergency situations and to assist law enforcement agencies. We will ensure that recipients have the legal right to receive your information.

5. Third-Party Websites

You may be redirected to a third-party website when you click on advertisements or links on any of our websites or through our apps. These linked websites are not under our control, and we are not responsible for the conduct of companies linked to our websites or apps. Placing a link to a particular product does not constitute an endorsement of that product. We strongly recommend that, before disclosing your personal information to a website to which you were redirected from an advertisement, you read that website’s privacy policy and terms of use/service.

6. Making a Complaint

If you wish to make a complaint about the way in which we handle your personal information, please contact our Head Office using the contact details provided below. We commit to acknowledging and investigating any complaint promptly and will respond to written complaints within a reasonable time from the date of receipt.

If you are dissatisfied with our response, you can refer the matter to the Australian Information (Privacy) Commissioner (see www.oaic.gov.au). Additionally, if you are dissatisfied with our response concerning the way in which we handle your personal information in the course of our journalistic activities, you may refer the matter to the Australian Press Council (see www.presscouncil.org.au).

CONTACT DETAILS

If you have any questions or comments on our privacy policy, if you wish to update the personal information we hold on you, or if you need to make a complaint, please reach out to us at:

Privacy Stock Imported Pty Ltd PO BOX 2156, Greenvale, Vic 3059

Alternatively, you can send an email to hello@figsandfetamagazine.com

*By participating, you acknowledge that you have read, understood, and agreed to these terms and conditions. Your participation is a voluntary act of kindness and support for the Bali Orphanage community. Thank you for your generosity and dedication to making a positive impact.